Using System Dynamics Modelling and Communication Strategies for a Resilient and Smart City in Vietnam

Tuan M. Ha, Viet H. Duong
This study reports on a case study using a systems thinking approach, system dynamics modeling tools, and communication strategies in dealing with a complex disaster management issue in Haiphong, a vulnerable coastal city in northern Vietnam. Desktop studies together with a number of interactive workshops were organized to provide inputs for developing a big picture of the current situation using Vensim software. Bayesian network modeling was then used to identify systemic interventions aiming at achieving the final goal of a disaster ready, resilient, and smart city. A number of communication strategies have been formulated and implemented. Initial evident successes of the interventions are discussed in this article.


communication strategies and tools; disaster risk reduction; resilient city; system dynamics modeling; systems thinking.


Bosch O, Nguyen N, Ha TM. 2014. Can Advancements in Economic and Managerial Practice be achieved without Systems Thinking Education as the Foundation? Business Systems Review, Special Issue on Systems Thinking for a Sustainable Economy – Selected papers of the 2nd B.S. Laboratory International Symposium 3(02): 33-53.

Bosch OJH, Nguyen NC, Ha TM, Banson KE. 2015. Using a systemic approach to improve the quality of life for women in small-scale agriculture: Empirical evidence from Southeast Asia and Sub-Saharan Africa. Paper presented at the 3rd International Symposium on Advances in Business Management Toward Systemic Approach, 21-23 January 2015, Perugia, Italy. In Dominici et al. (2015) BoA-B.S.LAB-2015: 280-285.

Fujita N. 2010. Beyond logframe: Using systems concepts in evaluation. The Foundation for Advanced Studies on International Development (FASID): Tokyo.

Give2Asia. 2016. Disaster Preparedness and Resiliency: Vietnam, Give2Asia, San Francisco, CA. [15 January 2016].

Ha TM. 2014. Establishing a transformative learning framework for promoting organic farming in Northern Vietnam: a case study on organic tea production in Thai Nguyen province. Asian Journal of Business and Management 2(03): 202-211.

Ha TM, Bosch OJH, Nguyen NC. 2015a. Defining the real needs of women smallholders in Vietnam: the importance of grassroots participation and multi-stakeholder collaboration. International Journal of Business and Management Review 3(2): 35-58.

Ha TM, Bosch OJH, Nguyen NC. 2015b. Systemic interventions addressing the market access challenges of smallholder vegetable farmers in Northern Vietnam. International Journal of Markets and Business Systems 1(2): 136-158.

Ha TM, Bosch OJH, Nguyen NC. 2016. Establishing and Evolutionary Learning Laboratory for improving the quality of life of Vietnamese women in small-scale agriculture: Part II - Systemic interventions. Systems Research and Behavioral Science 33(3): 341-359.

Ho LL, Law PL, Lim SF. 2017. Implementing Environmental Management Systems (EMS) In Sarawak: Adoption Factors.

Le NT, Ha TM. 2016. Building ‘capacity for change’: a case study on disaster preparedness in Haiphong, Vietnam. Paper presented at the eight International Conference on Climate Change: Impacts and Responses, 21-22 April, Hanoi, Vietnam.

Le VC, Nguyen VC, Shibayama T. 2014. Assessment of Vietnam Coastal Erosion and Relevant Laws and Policies. In Coastal Disasters and Climate Change in Vietnam: Engineering and Planning Perspectives. Thao ND, Takagi, H. and Esteban, M. eds., (ed.), Elsevier: Amsterdam; 81-106.

Maani KE, Canava RY. 2007. Systems thinking, system dynamics: Managing change and complexity (2nd ed.). Prentice Hall, Auckland, NZ.

Nguyen H, Shaw R. 2010. Climate change adaptation and disaster risk reduction in Vietnam. In Climate Change Adaptation and Disaster Risk Reduction: An Asian Perspective. Shaw R, Pulhin, J.M. and Pereira, J.J. (ed.), Emerald Group Publishing Limited. : Bingley, United Kingdom; 373-391.

Nguyen NC, Graham D, Ross H, Maani K, Bosch O. 2012. Educating systems thinking for sustainability: experience with a developing country. Systems Research and Behavioral Science 29(1): 14-29.

Norsys. 2013. Netica™ Application.

Pollack J. 2007. The changing paradigms of project management. International journal of project management 25: 266-274.

PWA. 2014. Baseline survey report on the current situation of disaster risks among local businesses in Haiphong, Peace Winds America: Haiphong.

Takagi H, Thao ND, Esteban M, Mikami T, Ca VT. 2015. Coastal disasters in Vietnam. In Handbook of Coastal Disaster Mitigation for Engineers and Planners. Esteban M, Takagi, H. and Shibayama, T. (ed.), Elsevier: Amsterdam; 235-255.

Trinh CT, Ha TM, Bosch OJH, Nguyen NC. 2015. Using a Systems Approach to Improve the Lives of Women Smallholder Farmers in the Northern Mountainous Region of Vietnam. Paper presented at the 8th Vietnam Economists Annual Meeting (VEAM), 9-10 June 2015, Thai Nguyen, Vietnam.

Ventana®. 2011. Vensim program (Release 6.1), Ventana Systems UK. [10 August 2013].

Vester F. 2007. The Art of interconnected thinking: Tools and concepts for a new approach to tackling complexity. MCB Publishing House: Munich, Germany.

Vietnamese Government. 2007. National strategy for natural disaster prevention, response and mitigation to 2020, Decision number 172/2007/QD-TTg by the Prime Minister dated on 16 November 2007: Hanoi.

World Bank. 2011. Vietnam Climate Change Country Profile, World Bank: Washington DC.

Copyright (c) 2018 Tuan M. Ha, Viet H. Duong Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.